Terms & Conditions

What This Website Is For

The website tells you about Saivai products, shares recipes, helps you find stores that stock us, and lets businesses such as distributors, restaurants, hotels, caterers and retailers get in touch about partnering with us.

We do not sell products through the website. Sending an enquiry does not create an order or a contract. Any supply to a business partner is governed by a separate written agreement, quotation or invoice agreed between us.

Product Information

We work to keep product descriptions, nutrition information and images accurate, but they are for general information and may change. The label on the pack is always the authoritative source for ingredients, allergens, nutrition and storage.

• Saivai is made from soy protein. Please check the pack if you have a soy allergy or other dietary requirement.
• Keep packs frozen until you are ready to cook. Once thawed, use within 20 days and do not refreeze.
• Serving suggestions and product photos are illustrative. Dish names such as "chicken style" describe the style of the recipe; all Saivai products are vegetarian.

Recipes

Recipes and cooking videos are shared as inspiration. Cooking times and results depend on your equipment and ingredients, so please use your judgement, follow safe food-handling practices, and cook food thoroughly.

Store Information

Store listings on the Find a Store page are provided for convenience. Stock, opening hours and locations can change, so we recommend contacting the store before you visit. Map data is provided by OpenStreetMap contributors.

Partner Enquiries

When you contact us through the Partner With Us page, please give accurate details about yourself and your business. We review every enquiry but may decline any partnership at our discretion. How we handle your details is explained in our Privacy Policy.

Intellectual Property

The Saivai name and logo, our packaging designs, photographs, videos, recipes, text and the design of this website belong to PCK Agri Ventures Pvt. Ltd. or our licensors and are protected by intellectual property laws.

You may view the website and share links to it. You may not copy, reproduce, modify or use our content or trade marks for commercial purposes without our written permission. Business partners may use our brand assets only as agreed with us in writing.

Acceptable Use

When using the website, you agree not to:

• Use it for any unlawful purpose or in breach of these terms.
• Submit false, misleading or someone else's information through our forms.
• Attempt to gain unauthorised access to the website, its servers or its content management system.
• Introduce viruses or other harmful code, or disrupt the website's operation.
• Scrape or harvest content or data from the website by automated means.

Third-Party Links and Content

The website links to and displays content from third parties such as Instagram, other social media platforms and OpenStreetMap. We do not control these services and are not responsible for their content or practices. Their own terms and policies apply when you use them.

Disclaimer

The website is provided "as is". While we aim to keep it accurate and available, we do not guarantee that it will always be complete, current, uninterrupted or free of errors.

Limitation of Liability

To the extent permitted by law, PCK Agri Ventures Pvt. Ltd. is not liable for any indirect or consequential loss arising from your use of, or inability to use, the website or its content. Nothing in these terms limits any liability that cannot be limited under applicable law.

Changes to These Terms

We may update these terms from time to time. The "last updated" date at the top of this page shows the latest version, and continuing to use the website means you accept the updated terms.

Governing Law

These terms are governed by the laws of India. Any dispute relating to the website will be subject to the jurisdiction of the competent courts in India.

Contact Us

For any questions about these terms, write to us at [email protected]. Please include your name, your business name if you are a partner, and enough detail for us to help you quickly.